Other services
- Remote controlled gate by telephone: the farmhouse is accessed from an electric gate remote controlled directly from your mobile phone. When booking or upon arrival, we will give you the code, so that you can enter independently at any time.
- Weekly cleaning of the apartment
- Security safe
- Satellite TV, wifi, air conditioning, coin-operated washing machine, clothes horse, iron; well-equipped changing room in the pool area, bathroom and hot shower.
- Video surveillance
- Parking of your car inside the video surveillance structure.
- Hot outdoor shower (pool area). The electricity consumption of the apartments is to be paid by reading the meter.
- Swimming pool heated by a solar system (May/September). Each guest has reserved 1 deck chair.
- A beautiful, well-kept green lawn in front of your apartment, shared with the other 2 apartments;
- Games for children: a jump, a slide, a football goal and many other toys.
- Fire extinguishers outside the structure
- Insurance to cover any civil liability.
RENTAL TERMS AND CONDITIONS
Booking implies acceptance of the following rental conditions
Arrivals From 03:00 pm to 10:00 pm
Departure By 10:00 am; for out of hours departures you can stay in the pool area, paying a supplement.
Final cleaning: Clean on clean. For stays of less than 3 days: € 30 for three rooms; €20 per two room; €15 per bungalow; €25 per terrace.
For the reservation, it is necessary to send thecopy of an identity document by email (info@cuoredipalme.com), or via WhatsApp (3886310847).
Payments: by VISA or MASTERCARD card on the bank current account indicated at the time of booking. It is necessary to leave the card number for any cancellations.
Sending a deposit, amount based on the reservation, balance on arrival.
Cancellation in low season:
- Cancellation before 3 weeks of arrival, zero penalty
- Cancellation from the 20th day to the 4th day, penalty of a first night,
- Cancellation from the 3rd day until the date of arrival, penalty of 50% of the reservation
- Cancellation without notice full amount penalty.
Cancellation in mid season:
- Cancellation before 4 weeks of arrival, zero penalty
- Cancellation from the 27th day to the 10th day, penalty of 50% of the entire amount,
- Cancellation from the 9th day until the date of arrival, penalty of 70% of the entire sum,
- Cancellation without notice, penalty, full amount.
Cancellation in high season :
- Cancellation before 8 weeks of arrival zero penalty,
- Cancellation from the 35th day to the 21st day penalty of 50% of the entire sum
- Cancellation from the 20th day until the date of arrival, penalty of 80% of the sum,
- Cancellation without notice full amount penalty.
To cover any damages, the presentation of the credit card is required (photocopy)
The apartments can only accommodate the number of people indicated in the reservation.
Extra services:
- Children up to 3 years free in bed with parents;
- Change of linen (on request): €8.00/person;
- Change of towels only: €5.00/person;
- Use of washing machine: € 3.50 per wash, does not include detergents;
- Midweek cleaning (upon request): € 20.00/hour;
- Animals: only small size and with kennel, final cleaning € 30 except for damages.
- Final cleaning: € 50 for the trilo; € 30 for the two-room apartment and terrace; €20 for the bungalow
- Electricity consumption: €0.40/Kw. Initial and final meter reading
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Cuore di Palme
Strada 1a Medichicchio 29/4 - 96014 Floridia (Siracusa)